Patient Care via Telemedicine
During this stressful time, we know patients are still in pain and need to be seen for their neck and back issues. Texas Back Institute has instituted a telemedicine platform to help patients get the answers they need. Contact us to schedule your appointment today.
We are now seeing patients in clinic as well as continuing Telemedicine visits.
During this time of social distancing, we are taking the following precautions:
• We have limited the number of employees in the office.
• We will continue to provide telemedicine visits for our patients who prefer telehealth, and do not need to be seen in person by our physicians.
• For all patients coming to one of our clinics for a visit, we will ask you to stay in your car until your exam room is ready.
• Patients will be texted when their room is ready, and upon arrival, will be immediately be escorted to an exam room after a brief screening.
• Anyone who enters a TBI office will be screened with a quick questionnaire and for an elevated temperature, including all TBI staff and physicians.
• Patients are asked to bring no more than one guest with them to their appointment.
• A mask will be required for everyone entering our offices, and gloves will be required in the clinic area.
• We have designated “one-way” traffic for our larger clinics to reduce traffic in our hallways.
• Our floors have markers to indicate proper social distancing.
• If you are in need of a spine procedure or surgery, we are working with our local hospitals to ensure the safest environment possible.
5 TIPS TO IMPROVE YOUR TELEMEDICINE VISIT
From Dr. Sheena Bhuva
- Use Your Computer. If possible, use a desktop or laptop rather than a phone. This way your screen is larger in case your physician needs to share his/her screen to show you imaging and so your hands are free to participate in the physical exam portion. Keep your screen at eye level so your face is not cut off. If a laptop or desktop is not available, you can use your cellphone.
- Make Space. Ensure you have enough space to take a few steps. Your physician may have you stand up and walk on your toes or heels. You may also be asked to perform maneuvers such as bending forwards or backwards.
- Eliminate Distractions. Your telemedicine call may be as short as 5 minutes, but can last for 30 minutes or more. If it is safe to do so, keep your pets and children away in another room for the duration of the call to avoid surprises. Also, please turn off your TV or radio.
- Dress Appropriately. Make sure you wear appropriate bottoms! Most of the visit will take place with you sitting, but do not forget that your physician may ask you to stand up! We do not want to see you in your boxers or underwear.
- Keep Your Phone Handy! You will receive the telemedicine link ahead of time, so you can always test your internet connection and audio prior to the visit. Feel free to call our office if you need help! We have staff that can walk you through the process. Keep your phone nearby. Sometimes due to technology difficulties, your physician may need to call you on your phone.