Patient Care via Telemedicine
During this stressful time, we know patients are still in pain and need to be seen for their neck and back issues. Texas Back Institute has instituted a telemedicine platform to help patients get the answers they need. Contact us to schedule your appointment today.
We are now seeing patients in clinic as well as continuing Telemedicine visits.
Texas Back Institute’s response to the COVID-19 outbreak centers around minimizing both our patients and our employees exposure to the virus. We are committed to responding to this very real threat in a socially responsible manner thereby flattening the curve and reducing the impact on our entire community. All TBI clinics are employing the following precautions:
- Regular cleaning and deep sanitizing of all hard surfaces in the clinic
- Exam rooms are sanitized after each patient visit
- All patient care staff are screened for symptoms upon arriving for work each day
- All patient care staff are masked, gloved and practice excellent hand hygiene along with social distancing throughout the day
- All patients and visitors to the clinic are screened before entering
- Patients are asked to wait in their cars and call the clinic upon their arrival
- Patients are limited to 1 individual accompanying them on their visit
- Patients are asked to complete all their paperwork through the patient portal or on line prior to their arrival at the clinic
TBI is closely monitoring all COVID-19 developments and subsequent recommendations at the local, State and National level. We are dedicated to keeping you, our patient, safe.
5 TIPS TO IMPROVE YOUR TELEMEDICINE VISIT
From Dr. Sheena Bhuva
- Use Your Computer. If possible, use a desktop or laptop rather than a phone. This way your screen is larger in case your physician needs to share his/her screen to show you imaging and so your hands are free to participate in the physical exam portion. Keep your screen at eye level so your face is not cut off. If a laptop or desktop is not available, you can use your cellphone.
- Make Space. Ensure you have enough space to take a few steps. Your physician may have you stand up and walk on your toes or heels. You may also be asked to perform maneuvers such as bending forwards or backwards.
- Eliminate Distractions. Your telemedicine call may be as short as 5 minutes, but can last for 30 minutes or more. If it is safe to do so, keep your pets and children away in another room for the duration of the call to avoid surprises. Also, please turn off your TV or radio.
- Dress Appropriately. Make sure you wear appropriate bottoms! Most of the visit will take place with you sitting, but do not forget that your physician may ask you to stand up! We do not want to see you in your boxers or underwear.
- Keep Your Phone Handy! You will receive the telemedicine link ahead of time, so you can always test your internet connection and audio prior to the visit. Feel free to call our office if you need help! We have staff that can walk you through the process. Keep your phone nearby. Sometimes due to technology difficulties, your physician may need to call you on your phone.